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Please Consider These Independent Cases as You Respond to the Next

question 11

Multiple Choice

Please consider these independent cases as you respond to the next question: • Austin is the managing partner of a small CPA firm. In an effort to standardize certain internal business processes, Austin formed a team that developed a set of guidelines for tasks such as expense reimbursements and information technology purchases. After developing the guidelines, the team devised ways to determine if the processes are performing as expected.• Julie is the chief financial officer of PSC Corporation. She recently worked with a team to develop a broad set of principles that should characterize PSC's business processes. The team has applied those principles to some tasks in the accounting department; their next task is to teach other PSC employees about the principles.• Rob is an accountant at CTR Company. The owners of CTR, Lynn and Mark, don't know much about accounting, so Rob completes accounting tasks in whatever way seems best to him.For Julie to move her company's business processes forward one level in the capability maturity model, she should:

Definitions:

Peyote Plant

The Peyote Plant is a small, spineless cactus with psychoactive alkaloids, most notably mescaline, used primarily in Native American ritual contexts.

Methadone

A synthetic opioid used primarily for drug addiction detoxification and maintenance therapy, especially in heroin addiction.

Addiction

A chronic, often relapsing brain disorder characterized by compulsive drug seeking and use despite harmful consequences.

Disrupting Behavior

Actions or behaviors that interfere with the normal flow of operations in a given environment, such as a classroom or workplace.