The Basic Principles of Business Process Management Discussed in the Text

question 45

Multiple Choice

The basic principles of business process management discussed in the text include:

• A)Enlist top management support.
• B)Make sure consultants' tasks are well defined.
• C)Both A and B.
• D)Neither A nor B.

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Definitions:

Effort

The amount of physical or mental energy put into a task or activity to achieve a specific outcome or goal.

Performance

The act of carrying out or accomplishing tasks and duties, often measured against standards of accuracy, completeness, cost, and speed.

Prepotent Needs

Fundamental needs that take priority over others, such as physiological and safety needs, which must be satisfied before an individual can focus on higher-level psychological or self-fulfillment needs.

Self-Actualization Needs

The highest level in Maslow's hierarchy of needs, representing the pursuit of fulfilling one’s potential and self-fulfillment.