Laurie and Milton Were Developing a Business Process Management Plan

question 65

Multiple Choice

Laurie and Milton were developing a business process management plan for their organization.Which of the following actions should they take first, based on the generalized model of BPM discussed in the text?

• A)Ask co-workers how the purchasing process can be optimized.
• B)Choose an activity to study.
• C)Determine what data their organization has available.
• D)Get a budget from management for developing the BPM plan.

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