One of the Basic Principles of Business Process Management Discussed

question 62

Multiple Choice

One of the basic principles of business process management discussed in the text states: "Ensure that top management can describe current business processes before trying to modify the processes." Which of the following would be the most appropriate way to fulfill that principle?

• A)Ask employees if they believe top management can describe current business processes.
• B)Ask top management to quote from the company procedures manual.
• C)Give top management a ten question multiple choice quiz.
• D)Lead a group discussion with top managers.

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Definitions:

Incidental Beneficiary

An individual or entity that might receive a benefit from a contract between two other parties, despite not being an intended party of the contract.

Intended Beneficiary

A person for whom a contract is specifically made and who has the right to enforce the contract terms against the parties involved.

Donee Beneficiary

A third party who benefits from a contract between two other parties, especially in the context of gifts or estates.

Gratuitous Assignment

An assignment or transfer of rights or property done voluntarily without receiving any value in return.