A Telemarketing Firm Is Monitoring the Performance of Its Employees

question 10

Short Answer

A telemarketing firm is monitoring the performance of its employees based on the number of sales per hour.One employee had the following sales for the last 20 hours. What is the third quartile for the distribution of number of sales per hour? _____________

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Definitions:

Variable Costs

Expenditures that adjust in relation to the business's output or operational intensity.

Fixed Expenses

Costs that do not fluctuate with the volume of sales or production levels, remaining constant even as business activities change.

Unit Selling Price

The price for which a single unit of a product is sold, excluding any discounts or allowances.

Contribution Margin

The amount of revenue from sales that exceeds variable costs, indicating how much contributes to covering fixed costs and generating profits.