John Kotter Built on Lewin's Three-Step Model to Create a More

question 33

Multiple Choice

John Kotter built on Lewin's three-step model to create a more detailed approach for implementing change. Which of the following steps in Kotter's eight-step plan for implementing change represents the "unfreezing" stage in Lewin's three-step model?

• A) Reinforce the changes by demonstrating the relationship between new behaviors and organizational success.
• B) Create a new vision to direct the change and strategies for achieving the vision.
• C) Plan for, create, and reward short-term "wins" that move the organization toward the new vision.
• D) Consolidate improvements, reassess changes, and make necessary adjustments in the new programs.
• E) Empower others to act on the vision by removing barriers to change and encouraging risk taking and creative problem solving.