The Emotional Expression Function of Communication Involves ________

question 38

Multiple Choice

The emotional expression function of communication involves ________.

• A) members of the organization showing their satisfaction and frustrations
• B) managers motivating employees by setting specific goals
• C) members of the organization following their job descriptions
• D) managers training employees in decision-making strategies
• E) management communicating company policies to employees

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Definitions:

Cognitive Dissonance

State of psychological tension produced by simultaneously having two opposing cognitions. People are motivated to reduce the tension, often by changing or rejecting one of the cognitions. Festinger proposed that we seek harmony in our attitudes, beliefs and behaviours and try to reduce tension from inconsistency among these elements.

Japanese Participants

Individuals from Japan taking part in an activity, study, or event.

American Participants

A term often used in research studies indicating the individuals taking part in the study are from the United States.

Social Cues

Nonverbal or environmental signals that are interpreted by individuals to guide their social interactions.