The Exit-Voice-Loyalty-Neglect Framework Expands Employee Response to Include Voice and Loyalty

question 82

Multiple Choice

The exit-voice-loyalty-neglect framework expands employee response to include voice and loyalty constructive behaviors that allow individuals to ________.

• A) reject unionization and focus on team building activities
• B) decrease emotional contagion
• C) tolerate unpleasant situations or revive satisfactory working conditions
• D) revolt against the management
• E) identify psychologically with their jobs

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Definitions:

Overall System

refers to the entire set of components or elements that work together within a framework or environment.

Emotional Reaction

The immediate response of a person's feelings towards an event, situation, or experience.

Anger

An intense emotional response usually triggered by perceived wrongs or frustration, potentially influencing behavior and decision-making.

Anxiety

A mental health condition marked by feelings of worry, nervousness, or fear that are strong enough to interfere with one's daily activities.