Differences in ________ Indicate Surface-Level Diversity

question 4

Multiple Choice

Differences in ________ indicate surface-level diversity.

• A) ethnicity
• B) personality
• C) values
• D) style of work
• E) attitudes

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Definitions:

Relationship-building Tactic

Strategies or actions taken to establish, maintain, or strengthen positive relationships with others.

Narcissists

Individuals who have an excessive interest in or admiration of themselves, often lacking empathy for others.

Proactive Customer Service

A customer service approach that anticipates and addresses customer needs and problems before they arise or escalate.

Uncivil Toward Coworkers

Behavior that shows a lack of respect or consideration for colleagues in the workplace, often manifesting as rude or discourteous actions.