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Lord North and Lord George Germain developed an analysis of the Revolutionary War that was based on three assumptions. All three assumptions proved to be "false". What were the assumptions, and why were they incorrect?
Customers' Needs
The requirements or desires that customers expect to be fulfilled by a product or service.
Selling
The act or process of exchanging a product or service for money; a fundamental business activity.
Complex Process
Describes a procedure or operation that is intricate, involving multiple steps, components, or layers.
Prospect's Five Mental Steps
The chronological thought process a potential buyer goes through: awareness, interest, evaluation, trial, and adoption.
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