A Management Concept Based on an Understanding of the Changing

question 81

Multiple Choice

A management concept based on an understanding of the changing wants and needs of customers,and which leads to flexible product designs and production processes,is called:

• A)Continuous improvement.
• B)Customer orientation.
• C)Just-in-time.
• D)Theory of constraints.
• E)Total quality management.

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Definitions:

TsCl

P-toluenesulfonyl chloride, an organic compound used as a reagent in organic synthesis to introduce tosyl groups.

(R)-Pentan-2-Ol

An optically active form of pentanol where the hydroxyl group is attached to the second carbon atom in the pentane chain.

NaI

Sodium iodide, a salt commonly used in organic chemistry as a source of iodide ions in substitution reactions.

TsCl

Tosyl chloride, a reagent used to convert alcohols into tosylates, making them better leaving groups for nucleophilic substitution reactions.