An Attitude of Constantly Seeking Ways to Improve Company Operations

question 173

Multiple Choice

An attitude of constantly seeking ways to improve company operations, including customer service, product quality, product features, the production process, and employee interactions, is called:

• A) Continuous improvement.
• B) Customer orientation.
• C) Just-in-time.
• D) Theory of constraints.
• E) Total quality measurement.

---

Definitions:

Beta Cells

Cells located in the pancreas that produce and secrete insulin, a hormone that regulates blood glucose levels.

Phosphorylation

Addition of phosphate to an organic compound.

Active Transport Molecules

Substances involved in the movement of ions and other molecular substances across cell membranes against a concentration gradient, requiring energy.

Plasma Membrane

A bi-layer of lipids with embedded proteins that surrounds a cell, controlling the movement of substances in and out of the cell.