The Ability of an Organization to Effectively Identify, Acquire, Foster

question 5

Multiple Choice

The ability of an organization to effectively identify, acquire, foster, and retain loyal profitable customers is

• A) customer service.
• B) effective marketing.
• C) customer relationship management.
• D) ethical marketing.

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Definitions:

Europe

A continent located entirely in the Northern Hemisphere and mostly in the Eastern Hemisphere, composed of multiple nations with rich history and diverse cultures.

United Nations

An international organization founded in 1945 to promote world peace, security, and cooperation among its member countries.

Headquarters

The main office or center of operations of an organization or company, where key managerial and administrative activities are coordinated.

New York

A state in the northeastern U.S., known for New York City and its status as a cultural and financial hub.