The Focus of Total Quality Management Programs Is

question 6

Multiple Choice

The focus of total quality management programs is

• A) quality.
• B) the customer.
• C) efficiency.
• D) worker satisfaction.

Apply overhead budgeting techniques to service and manufacturing sectors.

Examine the factors influencing variances and the strategic responses to these variances.

Understand the basic components and functions of information systems.

Differentiate between data, information, and knowledge.