Costs Incurred to Determine Whether Products and Services Are Conforming

question 13

Multiple Choice

Costs incurred to determine whether products and services are conforming to their requirements or customer needs are

• A) prevention costs.
• B) appraisal costs.
• C) internal failure costs.
• D) external failure costs.
• E) a different category of quality related costs.

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Definitions:

Cuticle

A protective, often waxy or tough outer layer of many organisms, such as plants and insects, serving as a barrier against environmental damage.

Retention

The ability to hold, store, or retain an object, substance, or memory within a system or organism.

Water

A transparent, tasteless, odorless, and nearly colorless chemical substance that is essential for most forms of life and is known chemically as H2O.

Flagellated Sperm

Sperm cells equipped with a flagellum, allowing for motility in fluid environments, commonly found in many plants and some animals.