A company has developed a list of quality-related costs as follows:
The company's controller is pleased with the Year 2 results and commented that the company is now on its way toward total quality.Is the controller right? Explain.
Definitions:
Symbolic
Using symbols or symbolism to depict or stand for something else, particularly abstract concepts.
Generative
Pertaining to the capacity of something, such as a grammar or a cognitive process, to produce or create a potentially infinite number of entities or elements, like sentences or ideas.
Phonetic
Relating to the sounds of speech and their production, transmission, and reception.
Symbolic
Pertaining to symbols or the use of symbols in communication, representation, or expression of ideas and concepts.
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