When Using the Direct Approach to Deliver Bad News, the Closing

question 134

Multiple Choice

When using the direct approach to deliver bad news, the closing could often include a(n) ________.

• A) apology
• B) description of the actions being taken to avoid similar mistakes in the future
• C) action step for those who want to appeal or contest the bad news
• D) explanation for the bad news

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Definitions:

Homophobia

The fear, hatred, discomfort with, or mistrust of people who are lesbian, gay, or bisexual, often manifesting in discriminatory attitudes and behaviors.

Sexual Orientation

A person's pattern of emotional, romantic, or sexual attraction to individuals of the same sex, opposite sex, both sexes, or neither sex.

Socially Constructed

Refers to ideas, concepts, or perceptions that are created and developed through societal interactions and shared among members of a society.

Gender Equality

A condition where individuals have equal opportunities and access to resources, irrespective of their gender, encompassing both economic involvement and decision-making capabilities.