Margaret Is in the Process of Developing a Message Using

question 23

Multiple Choice

Margaret is in the process of developing a message using the direct approach to inform a customer that the company is currently all sold out of the AT3 model lawnmower that he wished to purchase. Which of the following lines would best form the opening lines of this message?

• A) The AT3 model lawnmower is the best-selling lawnmower in the market right now and a favourite of homeowners across the country.
• B) We regret to inform you that we are currently all sold out of the AT3 model lawnmower that you had requested.
• C) We are currently all sold out of the best-selling AT3 model lawnmower that you had requested.
• D) Summer is peak season for us and we usually see a marked spike in demand for our entire range of lawn mowers during this time; it's no different this time.

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Definitions:

Trademark

A sign, term, or expression that has been legally recognized or adopted through usage to symbolize a corporation or merchandise.

Distinctive Shades

Unique or characteristic colors applied to products or brands to distinguish them from others in the marketplace.

Electronic Surveillance

Monitoring of behavior, activities, or information for the purpose of information gathering, often without the knowledge of the individuals being monitored.

Unfair Competition

Dishonest or fraudulent rivalry in trade and commerce that results in economic harm to businesses or consumers.