Which of the Following Is True Regarding Social Media and Other

question 28

Multiple Choice

Which of the following is true regarding social media and other communication technologies in a social media environment?

• A) Companies should limit their online presence to prevent online attacks and malicious campaigns.
• B) Customers who feel they have been treated unfairly like these sites because they can use the public exposure as leverage.
• C) Companies should respond to each and every rumour or negative information that appears in social media.
• D) Customers that voice their negative opinions in a social media environment can easily be erased from the sites.

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Definitions:

CERCLA

The Comprehensive Environmental Response, Compensation, and Liability Act, a U.S. law aimed at the cleanup of sites contaminated with hazardous substances and pollutants.

SARA

An acronym that stands for Superfund Amendments and Reauthorization Act, legislation aimed at addressing hazardous waste and environmental cleanup.

Innocent Landowners

Individuals who own property without knowledge of any environmental contaminations or violations present on the land.

Toxic Substances Control Act

A United States law, enacted in 1976, designed to regulate the introduction of new or previously existing chemicals.