The Balanced Scorecard Perspective That Describes the Internal Processes Needed

question 15

Multiple Choice

The Balanced Scorecard perspective that describes the internal processes needed to provide value for customers and owners is the ____ perspective.

• A)customer
• B)internal business process
• C)learning and growth
• D)financial
• E)none of these

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Definitions:

Bar Chart

A type of graph that represents data with rectangular bars with lengths proportional to the values they represent.

Advertising Costs

The expenses associated with promoting products, services, or brands through various media channels.

Copyright Information

Legal details that specify the rights the author or owner holds over the material, including how it can be used by others.

Main Point

The most important or central idea in a discussion, presentation, or piece of writing.