The Balanced Scorecard Perspective That Describes the Internal Processes Needed

question 15

Multiple Choice

The Balanced Scorecard perspective that describes the internal processes needed to provide value for customers and owners is the ____ perspective.

• A)customer
• B)internal business process
• C)learning and growth
• D)financial
• E)none of these

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Definitions:

Net Income

The total profit of a company after all expenses and taxes have been deducted from revenue, also known as the bottom line.

Private Corporation

A company owned by non-governmental organizations or a relatively small number of shareholders or company members which does not offer or trade its company stock (shares) to the general public.

Stockholders' Equity

The residual interest in the assets of a corporation that remains after deducting its liabilities, representing shareholders' ownership in the company.

Public Markets

Marketplaces, whether physical or electronic, that are accessible to the public for the buying and selling of securities, commodities, and other goods.