A Persuasive Claim Should Close ________

question 127

Multiple Choice

A persuasive claim should close ________.

• A) by clearly indicating how denial of the claim will lead to unfavorable consequences for the individual or organization
• B) on a positive note that reflects how a successful resolution of the situation will repair or maintain a mutually beneficial working relationship
• C) with a sincere apology that acknowledges the trouble caused to the reader due to the claim
• D) by outlining the problem and continue by reviewing what has been done about it so far

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Definitions:

Electronic Signature

A digital form of a signature used to give consent or approve documents electronically, having legal standing similar to a handwritten signature.

Statute of Frauds

Legal requirement that certain contracts be in writing and signed by the party to be charged to be enforceable.

Writing

The act of marking coherent words on a surface or the piece of text itself; in legal contexts, many agreements must be documented in writing to be enforceable.

Electronic Transactions

Deals or exchanges of goods, services, or information conducted over electronic systems like the Internet or other computer networks.