Resistance to Change Surfaces in Many Forms

question 35

True/False

Resistance to change surfaces in many forms.It is most difficult for supervisors to deal with resistance when it is overt.

---

Definitions:

External Control

Influence or regulation by external factors or entities over an organization's or individual's actions and decisions.

Internal Control

Mechanisms, rules, and procedures implemented by a company to ensure the integrity of financial and accounting information, promote accountability, and prevent fraud.

Normative Control

A management approach that seeks to regulate employees' behavior and decisions through the establishment of organizational norms and values.