The Best Resolution Technique for Managing a Conflict That Is

question 44

Multiple Choice

The best resolution technique for managing a conflict that is trivial,when emotions are running high,and where time can help cool things is ________.

• A)avoidance
• B)compromise
• C)forcing
• D)collaboration
• E)accommodation

---

Definitions:

Competitive Advantage

A condition that allows a company or country to produce goods or services at a lower price or in a more desirable fashion for customers than its competitors.

Organization's Culture

The shared values, beliefs, customs, and practices that influence the social and psychological environment of an organization.

Power

Refers to the ability or capacity of an individual or group to influence or direct the behavior of others or the course of events.

Political Behaviors

Actions in organizations that are aimed at using power and influence to achieve one's personal goals, which may not align with the organization's objectives.