Which of the Following Statements About Business-Value-Added Activities (BVAs)is True

question 20

Multiple Choice

Which of the following statements about business-value-added activities (BVAs) is true?

• A)BVAs reflect the same processes in all organizations.
• B)A process map will not reflect BVAs because such activities are not essential to process performance.
• C)BVAs are actually value-added activities of an organization that relate to administrative processes.
• D)It is impossible to eliminate all BVAs in an organization.

---

Definitions:

Lowball Technique

A persuasion strategy by which an offer is initially made attractive, but less favorable terms are introduced after commitment is obtained.

Centralised Communication

A form of communication in which all decisions and discussions flow through a central point or leader, common in hierarchical organizations.

Group Pressure

The influence exerted by a group on its members to conform to the group's norms and expectations, often affecting behavior and decision-making.

Personality

The combination of emotions, attitudes, and behaviors that makes a person unique.