The Costs of Non-Quality Work Do Not Include

question 72

Multiple Choice

The costs of non-quality work do not include

• A)the cost of handling complaints.
• B)the cost of scrap.
• C)warranty costs.
• D)original design costs.

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Definitions:

Workplace Criticism

Workplace criticism involves giving feedback or evaluations about an individual's performance or behavior in a professional setting, often aimed at improvement.

Professional Behavior

Conduct that is considered acceptable and appropriate in a workplace or professional setting.

Reliable

Capable of being trusted or depended upon; consistently good in quality or performance.

Diligent

Showing careful and persistent work or effort in one's duties or tasks.