Non-Financial Performance Measures (NFPMs)are Better Than Financial Measures in That

question 145

Multiple Choice

Non-financial performance measures (NFPMs) are better than financial measures in that NFPMs

• A)provide a better indication of customer satisfaction.
• B)may better predict the direction of future cash flows.
• C)directly measure how well an organization does those things that create shareholder value.
• D)all of the above

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Definitions:

Downsizing

The process of reducing a company's workforce or the scale of its operations to cut costs and improve efficiency, often leading to layoffs.

Feature Bloat Barriers

Challenges associated with the excessive addition of features in a product that can lead to decreased usability.

Adding Value

Adding value refers to the process of enhancing a product or service before offering it to customers, thereby increasing its worth and desirability.

Trading Up

Adding value to the product (or line) through additional features or higher-quality materials.