Home Depot's Operating Strategy Is to Offer a Broad Assortment

question 3

Multiple Choice

Home Depot's operating strategy is to offer a broad assortment of high-quality merchandise and services at competitive prices using highly knowledgeable service-oriented personnel and aggressive advertising.Which of the following is not as critical to achieving Home Depot's strategy?

• A)Cost control
• B)Product differentiation
• C)High level of customer service
• D)High sales volume

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