Use the Table Below to Answer the Following Questions

question 12

Multiple Choice

Use the table below to answer the following questions.
Table 3.1.1

-Refer to Table 3.1.1.Between 2011 and 2012,the price of coffee relative to the price of tea ________ while the price of coffee relative to the price of cola ________.

• A)rose;rose
• B)rose;fell
• C)fell;rose
• D)fell;fell
• E)fell;stayed constant

Grasp the importance of responding adequately to objections and the inability to close sales.

Compare and contrast different closing techniques such as assumptive close, summary-of-benefits close, and standing-room-only close.

Elucidate the role of asking questions in both gathering information and closing sales.

Analyze the reasons why salespeople face difficulties in closing sales.

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Definitions:

Implementation Process

A step-by-step procedure to transition strategies and plans into actions to achieve specific goals within an organization.

Internal Marketing

the promotion of a company's objectives, products, and services to its employees with the goal of aligning internal behaviors with organizational goals.

Cross-functional Teams

Groups composed of members from different departments working together towards a common goal.

External Customer Satisfaction

Measures how well a company meets the expectations of external customers, those not directly affiliated with the company.