Use the table below to answer the following questions.
Table 3.4.1
-Refer to Table 3.4.1.A shortage occurs if
Definitions:
Responsiveness
The ability to quickly and effectively respond to customer needs, complaints, and market changes, contributing to customer satisfaction and competitive advantage.
Customer Satisfaction
Refers to the measure of how products or services supplied by a company meet or surpass a customer's expectation.
Orientation
The initial process of familiarizing a new employee with the company, its policies, and their role, or the underlying approach or attitude of an individual or organization.
Social Media Platforms
Online spaces and services where users can interact, share content, and communicate with one another.
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