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A patient tells the nurse, "I've been having problems with my memory. I read some information on the Internet and started taking gingko." Select the nurse's best response.
Attitude
A consistent pattern of thoughts or emotions regarding a person or thing, usually manifested in how one acts.
Internal Customers
Employees or departments within an organization that serve other employees or departments, treating them as customers to fulfill their internal needs and demands.
Delivering Bad News
The process of communicating unfavorable or upsetting information to someone in a thoughtful, empathetic, and clear manner.
Professionalism
The conduct, behaviors, and attitude deemed appropriate and effective in the workplace or professional settings.
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