The Basic Functions of the Front Office Include All of the Following

question 33

Multiple Choice

The basic functions of the front office include all of the following EXCEPT:

• A)reviewing previous nights ADR and occupancy
• B)maintaining sales and catering records
• C)staffing and scheduling
• D)reviewing arrivals and departures

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Definitions:

Formal Research

Refers to a systematic investigation or study conducted to obtain and document detailed knowledge or understanding of a subject, following structured methods and protocols.

Company Files

Official documents, records, or data related to the operations, administration, or history of a business or organization.

Formal Research

A structured method of investigation following a specific protocol or methodology to gather and analyze data.

Main Ideas

The central concepts or underlying messages in a piece of communication or work.