Quality Guest Service Requires That We

question 22

Multiple Choice

Quality guest service requires that we

• A)increase service advertising
• B)Focus on food quality
• C)prioritize our profit motive
• D)understand our guest's needs

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Definitions:

Functions

The natural purpose or roles of entities, mechanisms, or systems, describing what they do or are intended to do.

Emotional Intelligence

An individual's ability to recognize, understand, manage, and reason with emotions in themselves and others effectively.

Intellectual Intelligence

The ability to learn, understand, and apply information, solve problems, and adapt to new situations using cognitive capabilities.

Outdoor Wilderness Training

A program designed to teach survival skills, teamwork, and leadership in an outdoor, natural environment.