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According to Messner and Rosenfeld,which of the following defines the American Dream?
Quality
The degree to which a product, service, or process meets specified requirements and satisfies customer expectations.
Mary Parker Follett
An early 20th-century social worker, management consultant, and pioneer in the fields of organizational theory and organizational behavior.
Walter A. Shewhart
A pioneering figure in the field of quality control, known for developing the concepts of statistical process control and the control chart.
W. Edwards Deming
An American engineer, statistician, professor, author, lecturer, and consultant, known for his work in the field of quality management and the Deming Cycle (Plan-Do-Check-Act).
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