Assume That Global High-Tech Solutions Corp

question 38

Essay

Assume that Global High-tech Solutions Corp. (GHSC) is a business solutions firm. Assume that historically GHSC employees had been trained to follow rules and not question authority. This has lowered the quality of services offered by GHSC as employees have stopped asking questions and offering innovative suggestions. Realizing that it is in trouble, GHSC has decided to hire a trainer who can help its employees improve their critical thinking skills and habits of mind. What qualities should the trainer possess?

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Definitions:

Repair Relationship

The process of mending or improving a damaged relationship through communication, understanding, and compromise.

Granting Claims

The process of approving or acknowledging requests, often in legal, financial, or insurance contexts, based on the evaluation of the evidence or validity of the claim.

Assign Blame

The act of identifying and attributing responsibility for a mistake, fault, or wrongdoing to a person or entity.

Granting Claims

The process of recognizing and approving requests or demands, often in a legal or financial context.