Carla Has Just Written Out a Check for $13,999 to Pay

question 147

Multiple Choice

Carla has just written out a check for $13,999 to pay for her new car. Although the salesperson had initially accepted her check, she is now told that there was a mistake and that the final total should really be $14, 250. Carla writes another check for $251 to cover the difference so that she can drive out with her new car. Carla has just fallen prey to a questionable sales practice called

• A) "lowballing."
• B) "bait-and-switch."
• C) the "dissonance game."
• D) "keep 'em guessing."

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Definitions:

Patient's Expectations

The beliefs or hopes that patients have regarding the outcome of their treatment or the healthcare service they receive.

Small-Bore Feeding Tubes

Feeding tubes of a small diameter, designed to provide nutrition directly to the stomach or intestine with minimal discomfort.

Radiography

The use of X-rays to create images of the inside of the body for diagnostic purposes.

Auscultation

The act of listening to sounds within the body, typically with a stethoscope, to diagnose medical conditions.