Examlex
One of Kurt Lewin's boldest intellectual contributions to social psychology was __________.
Service Quality
Pertains to the degree of excellence of a service as perceived by customers, often evaluated based on expectations vs. performance.
Communication Gap
A situation where a misunderstanding or lack of clarity occurs due to differences in communication styles, language barriers, or misinterpretation of messages.
Empowerment Gap
The disparity between acquiring digital tools or platforms and having the genuine ability or empowerment to use them effectively.
Empathy
Empathy is the ability to understand and share the feelings of another, creating a sense of shared experience or emotion.
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