For the Fifth Time in 10 Years, Advent Corp

question 29

Multiple Choice

For the fifth time in 10 years, Advent Corp. was selected as the best company of the year. When asked about the secret of their success, the CEO credited it to a small team that spent quality time getting to know their customers and taking responsibility for consumer satisfaction. Their organizational policy also forbade employees to interact with their colleagues socially. Furthermore, their organizational setup was rigidly hierarchical in nature, with lateral communication being a rarity, and employees were expected to fend for themselves after the completion of their training program. How did the company manage to maintain their success?

• A) By consistently giving high priority to customer relations
• B) By prohibiting romantic relationships in the workplace for an extended stretch of time
• C) By including mentoring relationships at every organization level since its inception
• D) By managing to satisfy the basic needs of their employees from the date they join

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Definitions:

Cultural Group

A collection of individuals who share common values, traditions, or behaviors based on ethnicity, religion, or societal norms.

Shared Traditions

Practices, beliefs, and customs that are common to a particular group, community, or culture, passed down through generations.

Behavioral Style

Refers to an individual's consistent pattern of behavior, reaction, and interaction with others and the environment.

Primary Category

The main or most significant classification into which a subject, object, or idea is placed, based on its most defining attributes.