Tori Was Heading a Team Working on Mobile Applications

question 9

Multiple Choice

Tori was heading a team working on mobile applications. Her manager decided to staff the project with fresh graduates because he believed they understood the technology better. Tori was against the idea, but her boss overrode her and asked Tori to work with the new employees. The inexperience in the team meant that the project was way off schedule and suffered quality issues. At a postmortem meeting, Tori's manager accepted full responsibility for the failure and absolved Tori of any blame. What leadership quality did Tori's manager exhibit?

• A) Accepting responsibility for failure
• B) Working with passion
• C) Displaying optimism in the face of adversity
• D) Working toward achieving goals persistently

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Definitions:

Mediation

A method of outside resolution of labor and management differences in which the third party’s role is to suggest or propose a solution to the problem.

Conciliation

A method of outside resolution of labor and management differences in which a third party is brought in to keep the two sides talking.