A Flight Attendant Was Called in for Questioning Following Complaints

question 34

Multiple Choice

A flight attendant was called in for questioning following complaints of unpleasant service on a long-distance flight. The HR manager never gave her an opportunity to explain that she had been on two long-distance flights back-to-back and, hence, had been exhausted on that particular flight. Seeing that he was not listening to her, the flight attendant folded her hands and leaned back in her chair. This action effectively closed their communication. The flight attendant's action can be classified in which category of kinesics?

• A) Regulator
• B) Illustrator
• C) Adaptor
• D) Haptic

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Definitions:

Annual Average Investment

The average amount invested over a year, generally calculated to evaluate the efficiency or profitability of investments.

Projected Income Statement

A projected income statement is a financial statement that estimates a company's revenue, expenses, and net income for a future period.

Asset's Life

The expected period during which an asset remains useful for its intended purpose or serviceable.