Brian Is a Software Developer

question 9

Multiple Choice

Brian is a software developer. His manager asks him to give a presentation to one of his clients. After the presentation, everyone appreciates him. Many people tell him that his presentation is good because of his expert knowledge about the topic, experience, skill, ability, authoritativeness, and intelligence. Which component of credibility is visible in this scenario?

• A) Competence
• B) Trustworthiness
• C) Dynamism
• D) Persuasion

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Definitions:

Smartphones

Mobile phones that offer advanced features beyond making calls and sending text messages, including internet access, apps, and multimedia capabilities.

Share Of Wallet

The proportion of a customer's total spending that is captured by a business, indicating the business's relative importance to the customer.

Omnichannel

An integrated approach to commerce, providing customers with a seamless shopping experience across online and offline channels.

Private-label Products

Products that are manufactured by one company but sold under another company's brand, often positioned as lower-cost alternatives to national brands.