Which Types of Factors Affect the Course of Communication During

question 15

Multiple Choice

Which types of factors affect the course of communication during a conflict?

• A) Situational
• B) Relational
• C) Informal
• D) Strategic

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Definitions:

Emotions and Motivations

Internal processes that influence an individual's behavior through feelings and psychological drives.

Change Strategy

A plan or approach designed to facilitate the transition from a current state to a desired future state, often involving steps to overcome barriers.

Negative Self-statements

Critical or pessimistic thoughts that an individual has about themselves, often a focus in cognitive-behavioral therapy to challenge and modify.

Coping Thoughts

Self-reassuring or motivating thoughts that people use to manage stress, overcome obstacles, or deal with challenging situations.