As Described by Jack Mayer, What Is Most Important When

question 4

Multiple Choice

As described by Jack Mayer, what is most important when understanding emotional intelligence?

• A) knowing one's own level of emotional intelligence and how to improve it
• B) understanding that emotional information exists and that others use it
• C) knowing other people's level of emotional intelligence and how to learn from them
• D) having a balance between emotional intelligence and practical intelligence

---

Definitions:

Counterproductive Work Behavior

entails actions by employees that harm the interests and functioning of an organization, including theft, sabotage, and workplace aggression.

Organizational Citizenship Behavior

Voluntary employee behaviors that contribute to organizational goals by improving the context in which work takes place.

Baby Busters

A term sometimes used to refer to individuals born during periods of declining birth rates, particularly following the baby boom era.

Work-Oriented Value

A belief or attitude that places importance and value on work and productivity.