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Which service industry has the closest link between customer satisfaction and shareholder value?
F Value
A statistic obtained in analysis of variance (ANOVA) testing, used to determine whether the means of several groups are equal or show significant differences.
F-Tests
A group of statistical tests that compute the ratio of variances to analyze the statistical significance of the differences between means.
Nondirectional
Pertains to hypotheses or tests that do not specify a direction of effect but instead test for any difference or association.
Type II Error
The probability of accepting a null hypothesis when it is false.
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