Service Environments, Also Called ____________ Relate to the Style and Appearance

question 36

Multiple Choice

Service environments, also called ____________ relate to the style and appearance of the physical surroundings and other experiential elements encountered by customers at service delivery sites.

• A)service planes
• B)servicescapes
• C)service boxes
• D)servicetomies
• E)service vaults

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Definitions:

Thrust Faults

Type of fault where the hanging wall moves up relative to the footwall, common in areas of compression.

Thrust Sheets

Large segments of the Earth's crust that have been thrust over one another by compressional forces, commonly found in mountainous regions.

Subsidence

The sinking or settling of the Earth's surface, often caused by natural processes such as erosion or human activities like mining.

Subduction Zones

Regions of the Earth's crust where one tectonic plate moves under another, leading to volcanic activity and earthquakes.