____________ Augment the Core Product, Both Facilitating Its Use and Enhancing

question 37

Multiple Choice

____________ augment the core product, both facilitating its use and enhancing its value and appeal.

• A)Core products
• B)Supplementary services
• C)Delivery processes
• D)Sustaining processes
• E)Conditional services

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Definitions:

Constructive Feedback

Informative and helpful feedback aimed at encouraging improvement without being negative or critical.

Communication Barriers

Obstacles in the process of communication that prevent effective exchange of ideas or information.

Communication Effectiveness

The degree to which communication achieves its intended outcome efficiently and effectively.

Intended Message

The message that an individual or organization aims to convey through their communication.