Customer Delight Is a Function of Three Components: ______________, ______________

question 34

Multiple Choice

Customer delight is a function of three components: ______________, ______________, and _______________.

• A) Low levels of arousal, personality, high levels of reactance
• B) High levels of performance, arousal, positive affect.
• C) Low levels of determination, conspicuous consumption, high levels of arousal
• D) High levels of conspicuous consumption, reactance, satisfaction
• E) High levels of reactance, central processing, low levels of arousal

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Definitions:

Spin

A form of propaganda achieved through providing a biased interpretation of an event or campaigning to persuade public opinion in favor or against some organization or public figure.

Source Of The Claim

The origin or basis from which an assertion or proposition is made.

Healthy Sense Of Skepticism

An attitude of questioning and doubt towards information or beliefs without dismissing them outright.

Healthy Sense Of Skepticism

The practice of maintaining a questioning attitude and critical examination while being open to new evidence or arguments.