ISO 9000

question 68

Multiple Choice

ISO 9000

• A) is more important for large global firms than small firms with domestic markets.
• B) measures how companies have improved their environmental footprint.
• C) is challenging to earn but is rewarding from a marketing viewpoint.
• D) reflects international excellence in quality management standards.

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Definitions:

Glass Ceiling

Invisible but real obstructions to career advancement of women and people of visible minorities, resulting in frustration, career dissatisfaction, and increased turnover.

Career Advancement

The process through which an individual progresses through different levels or positions in their career path.

Visible Minorities

A term used in some countries to refer to individuals who are non-Caucasian in race or non-white in color, often for purposes of monitoring and promoting diversity.

Core Dimensions

Fundamental aspects or factors that are central to a concept or model, often used to describe the primary attributes of a job or personality.