Match the Term with Its Definition

question 106

Multiple Choice

Match the term with its definition. Some terms may not be used.
-Legislation that regulates the safety of workplaces and work practices

• A)Civil Rights Act
• B)Fair Labor Standards Act
• C)Family and Medical Leave Act
• D)Human resource management
• E)Management development
• F)Occupational Safety and Health Act
• G)PEO
• H)Workforce diversity

Understand the concept of organizational culture.

Identify factors that can weaken an organization's dominant culture.

Evaluate the impact of weakened organizational culture on business operations.

Analyze strategies for strengthening organizational culture.

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Definitions:

Virtual Teams

Groups of individuals working together from different geographic locations, connected via technology like videoconferencing, emails, and collaborative software.

E-commerce

Electronic commerce involves buying and selling goods and services using the internet, and it includes the transfer of money and data to execute these transactions.

Customer Relationship Management

A strategy and technology for managing an organization's relationships and interactions with current and potential customers to improve profitability.

Service Application Model

A framework that outlines how services are delivered to customers, including the processes, resources, and technologies used.