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John, a small business operations manager, is confronted with a quality problem. A typical small business handicap that will hamper his efforts to solve the problem is a lack of
Silence
The absence of sound or the act of refraining from speaking in a particular situation.
Chemicals
Chemicals are substances composed of matter, either compounds or elements, that have constant chemical composition and characteristic properties.
Conscientious
A personality trait characterized by thoroughness, carefulness, and the desire to do a task well, often associated with a strong sense of duty.
Extraverted
A personality trait marked by an orientation of one's interests and energies toward the outer world of people and social interactions rather than the inner world of subjective experience.
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